Our comments on ONS retail sales figures
Commenting on the latest ONS retail sales figures, Matt Dalton, Consumer Sector Leader, said:
Retail insights
Read our latest retail insights.
Technology supporting sustainable supply chains
Technology based solutions to supplier engagement offer a range of capabilities that support consumer businesses in addressing sustainability challenges in their supply chain, by promoting transparency, accountability, and collaboration.
Green tech: retail’s sustainable makeover
In recent years, the consumer sector has experienced an exponential rise in online retail, which led to a need for significant digital transformation. With companies now aiming to accelerate sustainable practices, the optimisation of digital tools is key to leading this revolution.
13 June 2024
Technology transformation in the retail landscape
Discussions on how Artificial Intelligence (AI) will impact the retail sector is rampant, but that is not the only tool retailers are looking at to improve their customer experience.
How can retailers incorporate Consumer Duty
The FCA’s Consumer Duty rules came into effect on 31 July 2023. Firms seeking FCA authorisation will need to demonstrate compliance with the Consumer Duty in their applications. This may be a challenging requirement for firms, including retailers, that are new to financial services or launching new products or services.
Finding the flagship
Finding a physical store location allows retailers to build on their online brand image and reinforce their customer loyalty. However, the nuances of the UK retail real estate market mean that retailers will need support to navigate the choices of available locations and associated obligations of taking onerous leases.
The power of influence
Ben Affleck’s latest film ‘Air’ illustrates the impact of influencer power over consumers. The film details Michael Jordan’s 1984 association with Nike that led to the best-selling Air Jordan trainer.
Improving supply chains can help retailers
Faced with high inflation and a cost-of-living-crisis, retailers are under significant pressure. What steps can supply chain leaders take to help their businesses stay profitable?
How can you protect yourself from a cyber-attack?
We tricked our way into the head office of a high street retailer.
Clicks to bricks
During the pandemic, retailers rushed to sell their products online, a move which saved many from going bust. Now, just a short time on from a worldwide health crisis, some retailers are heading the other way, realising they need a bricks-and-mortar presence if they are to remain in business.
Retailers need strong controls in these hard times
Retailers rapidly responded to the pandemic by digitally transforming and need to make sure internal control environments have evolved at the same pace.
What's next for boards in the new era of retail?
The landscape for retail boards is more challenging and complex than ever. Aside from uncertainty caused by the pandemic, the retail sector is confronted with the climate change agenda, supply chain realignment, cybercrime and data security.