RPA use cases

We have delivered dozens of automations in various fields, here are some of them. This is, of course, an illustration of the possibilities of robotisation. Every automation is different and it is possible to robotise virtually any process and activity that is executed on a computer and is to some extent standardised.

Finance
O2C process	P2P process	MDM process
Customer invoicing AR reconciliation	Creating purchase orders (PO) Processing goods receipts (GR) Processing of bank statements Batch payments Invoice matching GR/IR reconciliation AP reconciliation Bank reconciliation Other AR/AP reconciliations	Pre-invoicing check Price and quality control Download discount data Reconciliation of discounts
R2R process	Multicash Validation and transformation of payroll data
Report generation Manual bookkeeping Payroll reconciliation VAT reconciliation Reconciliation of provisions Stock reconciliation Reconciliation of fixed assets Intercompany reconciliation Reconciliation of manual bookkeeping

Back-office

Processing of execution orders
Information update on the condition of shipping containers
Change of contact details
Extraction of data from input documents and comparison with data in ERP
Verification of the income of a loan applicant in the Social Insurance Agency
Processing of loan repayments as part of the recovery process
Technical provisions
Check of invoices
Processing of unpaired payments

Processing of prepaid payments
Overpayment resolution
Extraction of information from the bills
Creating work books
Downloading data from the accounting system
Company profile updates
Carrying out reconciliation checks
Accounts generation
Sending accounts to clients for confirmation

Marketing

Setting up product discounts within campaigns

Compliance

KYC process – control of business partners in sanctions lists

Concrete examples of automation:

For CRH, we have automated more than 20 processes in their financial business services center across all areas.
For the Dôvera insurance company we have automated the control of medical invoices, special health care invoices and dental invoices. Automation extracts information from the invoice and compares it with the information in the system. Find out more in the case study.
For Prvá stavebná sporiteľňa, we automated the process of resolving execution orders by retrieving information on execution, analysing balances on the client´s account and freezing funds on the account.
For Asahi, we have automated the creation of purchase orders (PO) and the processing of goods receipts (GR), while robotisation is provided as service running in a cloud environment.
For Internet Mall companies, we have automated the setting of product prices in the e-shop during various campaigns, running throughout the year.
For Arval, we have automated the processing of data on fines of their leasing clients.
For Den Hartogh (Netherlands), we automated the extraction of information from several ports on the status of shipping containers and the updating of data in the internal system.
For Societe Generale Insurance (Russia), we have automated the posting of bank statements in several systems
For Enel X (Ireland), we have established a center of excellence for RPA, including training people and setting up a methodology.

Process automation and digitalisation

A strategic, cutting edge approach to increasing efficiency

Optimisation of back-office processes

Mazars has been delivering process intelligence to the biggest private health insurance company in Slovakia, Dôvera. By using a task mining software, Mazars was able to identify opportunities for optimization with up to 37 % cost savings potential in the back office departments.

Task mining

Task mining provides valuable insights into what people do and how they do it. Advanced technology and machine learning allow to provide clients with inputs for data-driven decisions with minimum effort and in a way that allows sustainability of achieved results.