Automation and Digitisation: The Future of Outsourcing
The use of shared services centres (SSCs) has grown over the decades – the model, however, is on the brink of radical change.
There are now more than 350 SSCs around the world, and more than 40% of these have 100+ fulltime employees. Between 2013 and 2015 we saw a fall in the number of SSCs in Western Europe, Canada and the US, where labour costs are high, and a rise in the number of SSCs in Asia. According to research by Everest Group, more than 70% of US Fortune 500 companies now use shared services or outsourcing models for their finance and accounting operations.
This article discusses the advantages and risks of implementing automation and digitisation within SSCs.
Download the article below.
Caroline Couesnon
Mazars Experts Featured in Board Agenda
In the fourth edition of Board Agenda, Mazars’ experts are on-hand to offer incisive commentary on topics that impact and influence European boards today.