Case study: Robotic Process Automation order processing
IndustriesFinancial servicesSpecialised servicesIntelligent technology enhancement
Case study: Robotic Process Automation
A large telecommunications company was tasked with replacing a legacy system. Using our RPA solution, they avoided at least ZAR 500,000 per month running 1 process over 2 parallel systems.
- One of the processes required capturing 300,000Fibre installation orders per month, currently requiring them more than 100 employees to do so.
- As they new process was fairly straightforward (low complexity) with high volumes, it was the perfect candidate to deploy an RPA solution.
- At an average salary of ZAR 133,500 per annum (entry-level data entry clerk), requiring at least 45 employees, our client saved the additional transitional cost of at least ZAR 500,000 per month, for this particular process alone.
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