Case study: Robotic Process Automation order processing

A large telecommunications company was tasked with replacing a legacy system. Using our RPA solution, they avoided at least ZAR 500,000 per month running 1 process over 2 parallel systems.
  1. One of the processes required capturing 300,000Fibre installation orders per month, currently requiring them more than 100 employees to do so.
  2. As they new process was fairly straightforward (low complexity) with high volumes, it was the perfect candidate to deploy an RPA solution.
  3. At an average salary of ZAR 133,500 per annum (entry-level data entry clerk), requiring at least 45 employees, our client saved the additional transitional cost of at least ZAR 500,000 per month, for this particular process alone.

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